Zendesk reviews

3.7

68% would recommend to a friend

(2,162 total reviews)
avatar

Tom Eggemeier

62% approve of CEO

59% positive business outlook

Zendesk has an employee rating of 3.7 out of 5 stars, based on 2,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zendesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Dec 8, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Great company cultur Good salary levels Good career opportunities Flexibility

Cons

The demands of the job can be high

Viewing 1 - 3 of 2,162 Reviews

Glassdoor has 2,505 Zendesk reviews submitted anonymously by Zendesk employees. Read employee reviews and ratings on Glassdoor to decide if Zendesk is right for you.