Does Rent The Runway pay their employees well?

According to anonymously submitted Glassdoor reviews, Rent The Runway employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Rent The Runway. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Rent The Runway?

20% of Rent The Runway employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rent The Runway 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at Rent The Runway?

Customer Service Representative (46) , Customer Experience Associate (31) , Software Engineer (21) , Cx Agent (12) , Operations Manager (11) , Customer Experience Agent (10) , Stylist (9) , Customer Experience (8) , Intern (7) , Manager (7) , Customer Communications Associate (6) , Campus Representative (5) , Customer Communications Associate/Stylist (5) , Customer Service Agent (5) , CX Associate (4)

What are the pros of working at Rent The Runway according to real employee reviews?

"Great people on individual teams." ((in 33 reviews)); "Good benefits for all employees" ((in 20 reviews)); "Coworkers are great and passionate about what they do." ((in 19 reviews)); "Work from home, discounts on great clothes, nice middle management, a lot of activities for employees" ((in 13 reviews)); "1) The team made up of hardworking, enthusiastic, go" ((in 8 reviews))

What are the cons of working at Rent The Runway according to real employee reviews?

"Low pay for extremely chaotic and challenging work." ((in 28 reviews)); "micro management." ((in 27 reviews)); "Terrible people and managers." ((in 18 reviews)); "It's that upper management is really blindly loyal to the few people who desperately need to be addressed." ((in 13 reviews)); "long hours and can be stressful" ((in 13 reviews))

What are employees saying about Rent The Runway layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rent The Runway layoffs and their outlook for job security at Rent The Runway in 2026.

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Rent The Runway

Rent The Runway reviews

2.6

20% would recommend to a friend

(524 total reviews)

Jennifer Hyman

26% approve of CEO

11% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rent The Runway has an employee rating of 2.6 out of 5 stars, based on 524 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent The Runway employee rating is 28% below average for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

524 reviews

5.0

Aug 14, 2023

Great place to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Good opportunities for growth

Cons

- No cons if you live in Galway

5.0

Jun 14, 2022

Amazing place to work

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

Culture, work life balance, motivated optimistic work force, always positive outlook, frequent social events, always celebrating milestones and anniversaries. Great annual leave allowance

Cons

i cant think of any

5.0

Jul 3, 2021

Great company to work for

Senior machine learning engineer

Recommend

CEO approval

Business Outlook

Pros

Great benefits (familly leave etc.) Nice work culture (supportive, open etc.)

Cons

Non tech background founders can cause challenges but is also a strength in other ways

Viewing 1 - 3 of 524 Reviews

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