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      PayPal

      Engaged Employer

      PayPal reviews

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      3.6

      59% would recommend to a friend

      (9,601 total reviews)
      avatar

      Enrique Lores

      50% approve of CEO

      44% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      PayPal has an employee rating of 3.6 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      5.0
      Dec 10, 2025

      Amazing workplace

      Accounts assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Solid Compensation & Benefits PayPal tends to pay competitively, and the benefits package is genuinely strong — health cover, wellness allowances, stock options, bonuses… the whole lot. People often say they feel fairly rewarded for their work. 2. Good Work–Life Balance This is one of PayPal’s biggest selling points. Many roles are hybrid or remote, and the culture overall respects personal boundaries. If you're someone who values not burning out, this is a plus. 3. Inclusive Culture PayPal puts a huge emphasis on diversity, fairness, and belonging. It’s not perfect (no company is), but compared to many tech/fintech workplaces, employees often feel safe, welcomed, and supported being themselves. 4. Clear Mission & Impact You’re not just pushing out random features — the work ties directly into making financial services more accessible. That sense of purpose actually matters day-to-day for a lot of employees.

      Cons

      1. Lots of Reorgs This is one of the biggest complaints. Teams shift, leaders change, priorities get reshuffled — sometimes too often. It can feel unstable even though the company itself is stable. 2. Bureaucracy Slows Things Down PayPal is a big, established company. With that comes layers of approvals, processes, and meetings that can make even simple decisions move at a snail’s pace. If you thrive in fast execution environments, this can be frustrating. 3. Can Feel Corporate/Political Some employees say the culture can lean political — not in a dramatic way, but in that “who you know matters” sense. This is pretty normal in large companies, but still worth being aware of. 4. Pressure to Deliver Metrics

      Viewing 1 - 3 of 9,601 Reviews
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      Glassdoor has 11,101 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.