Hilton reviews

3.9

75% would recommend to a friend

(11,499 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,499 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

11K reviews
5.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

The hotel is conveniently located near several key attractions and business centers. It's easy to get around and explore the city from here, which is one of the few positives I can highlight. The room was relatively clean upon check-in, with the basics like fresh sheets and towels provided. The housekeeping staff seemed to do their best despite other issues.

Cons

The hotel lacked soundproofing, and the noise from other guests, as well as the surrounding area, made the stay less than pleasant. It's not a place for relaxation, especially if you value your peace and quiet.

5.0
Jan 1, 2025

Good workplace

Recommend
CEO approval
Business Outlook

Pros

Small gifts, friends and family discount to stay in Hilton around the world

Cons

Salary is not that much

Viewing 1 - 3 of 11,499 Reviews

Glassdoor has 13,596 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.