Does Entain pay their employees well?

According to anonymously submitted Glassdoor reviews, Entain employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Entain. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Entain?

67% of Entain employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Entain 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Entain?

Customer Service Manager (CSM) (188) , Customer Service Manager (132) , Customer Service Representative (56) , Customer Service (40) , Manager (31) , Analyst (27) , Product Manager (23) , Customer Success Manager (CSM) (21) , Marketplace Manager (21) , AML Analyst (20) , CSM (17) , Project Manager (17) , Risk Analyst (16) , Shop Manager (16) , CRM Executive (13)

What are the pros of working at Entain according to real employee reviews?

"Great people ad they are pretty good at social events" ((in 107 reviews)); "My colleagues are great to be around and make me feel like part of a family." ((in 72 reviews)); "The benefits were good if I had have stayed long enough" ((in 47 reviews)); "My team were great to work with." ((in 45 reviews)); "# Work life balance is good" ((in 37 reviews))

What are the cons of working at Entain according to real employee reviews?

"Management was poor and mismanaged" ((in 79 reviews)); "Long hours and not flexible" ((in 66 reviews)); "Low pay HR makes mistakes with your salary almost every month Understaffed and no one cares" ((in 66 reviews)); "Low salary compared to other brands" ((in 63 reviews)); "Those who are deserving to be promoted are not being promoted because those effin team managers are worst!" ((in 34 reviews))

What are employees saying about Entain layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Entain layoffs and their outlook for job security at Entain in 2026.

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Entain

Entain reviews

3.7

67% would recommend to a friend

(1,830 total reviews)

Stella David

76% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.6

Compensation and benefits

3.5

Culture & values

3.2

Senior management

3.2

Career opportunities

Entain has an employee rating of 3.7 out of 5 stars, based on 1,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entain employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Feb 7, 2024

Manager did everything she can to train, develop and take care of the store.

Customer service associate & cashier

Recommend

CEO approval

Business Outlook

Pros

Very kind and nice manager The new system

Cons

Long hours Staff always leaving Customer drunk at nights

5.0

Jul 3, 2023

Entain

Paid social manager

Recommend

CEO approval

Business Outlook

Pros

All offices and equipment were top of the range. Very good company culture in terms of mental health benefits and extra services for employees. They also tend to promote from within so it's a good place to progress your career.

Cons

The meeting culture is a bit insane and the company structure can be a bit confusing and convoluted at times. Lots of restructures/rebrands in recent years.

5.0

Jun 18, 2023

Good employer

Crm executive

Recommend

CEO approval

Business Outlook

Pros

Nice working environment great colleagues.

Cons

Salary should be better for Ireland and maybe more focus on remote work

Viewing 1 - 3 of 1,830 Reviews

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Jobs at Entain

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Retail Customer Service

Cahir, County Tipperary, Velešta

€15 - €15 /hr

(Employer provided)

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Retail Customer Service

Ballybofey, Co. Donegal

€17 - €17 /hr

(Employer provided)

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Manager did everything she can to train, develop and take care of the store.

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