Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Diligent?

50% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (22) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 68 reviews)); "great people and a compelling environment" ((in 65 reviews)); "Great benefit package" ((in 46 reviews)); "Good team in Galway" ((in 39 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 44 reviews)); "After some senior leadership exits and the reorg" ((in 30 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "No career progression unless you become a managers favorite." ((in 13 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

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Diligent

Diligent reviews

3.1

50% would recommend to a friend

(850 total reviews)

Brian Stafford

53% approve of CEO

44% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Culture & values

2.8

Senior management

2.8

Career opportunities

Diligent has an employee rating of 3.1 out of 5 stars, based on 850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

850 reviews

5.0

Apr 20, 2026

Professional development

Bdr

Recommend

CEO approval

Business Outlook

Pros

From my time here I’ve seen a lot of changes, the vast majority having been positive. Healthy environment and easy to learn off of others in the role. Management supportive of professional growth visions through personal coaching.

Cons

No major cons come to mind

5.0

Apr 20, 2026

Great place to work and progress

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

All round a positive experience and great place to work. Excellent leadership from top down and always open to positive change. Good work life balance with hybrid working model. Brilliant office space in Galway. Company always striving to positively evolve from a product and operational perspective. Highly recommend.

Cons

No cons to note with this role.

5.0

Oct 4, 2025

Day to Day

Bdr

Recommend

CEO approval

Business Outlook

Pros

Great managers and great coworkers

Cons

Career progression could be worked on

Diligent Response

7mo

We’re delighted to hear that you’ve had positive experiences with your team. We also appreciate you sharing your concerns about career progression. Continuous improvement is a priority for us, and feedback like yours helps us identify opportunities to enhance growth and development across the organization. If you ever have additional feedback or suggestions, feel free to connect with us at HRConfidential@diligent.com.

Viewing 1 - 3 of 850 Reviews

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