Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5485) , Team Leader (1848) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (961) , Customer Service Agent (749) , Customer Service (641) , Technical Support Engineer (635) , Technical Support (622) , Operations Manager (588) , Content Moderator (551) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1272 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1123 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1122 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 870 reviews)); "Good company and good environment for freshers as per company requirements" ((in 840 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2953 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2052 reviews)); "Low pay and quite stressful" ((in 1225 reviews)); "Bad Managers to work with" ((in 511 reviews)); "Extended working hours" ((in 337 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

Compare reviews

3.9

76% would recommend to a friend

(44,701 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,701 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

5.0

May 27, 2026

Great work-life balance with remote work options

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home Work life balance

Cons

Can’t think of anything negative

5.0

Oct 7, 2025

About the Role

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- work from home, two desktops

Cons

- awful work times like 12:30 - 9

5.0

Jul 31, 2025

Good Company

Subject matter expert (sme)

Recommend

CEO approval

Business Outlook

Pros

Working from home, no micromanagement by other team members. Space to grow

Cons

Many of their clients have recently decided to move operations outside of Ireland. Additionally, other BPO companies are offering significantly better pay to their employees. Working from home is a benefit, but it's not sufficient given the current cost of living.

Viewing 1 - 3 of 44,701 Reviews

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Jobs at Concentrix

Customer Service Representative (On-Site)

Customer Service Representative (On-Site)

Collections Representative (On-Site)

Customer Service Representative - Healthcare (On-Site)

Customer Service/Technical Support Representative (Onsite)