Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead, Platform Engineer

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
The Distributed Platform organization at Mastercard is looking for a Lead System Platform Engineer. The Lead System Platform Engineer will have proven experience architecting, designing, and implementing server-based solutions. The position includes skills in automation, deployment, and maintaining the lifecycle of the platform. The Lead Systems Platform Engineer is mostly focused in engineering activities but will also act as escalated support when needed by the Operations team.
Typical duties and responsibilities

• Proven track record in engineering the test automation frameworks in collaboration with team members or other IT departments including identification, implementation and measurement of efficiencies leveraging automation.
• Advanced to expert knowledge with a proven track record in engineering the design, test, and implementation of automation on physical and virtual infrastructure and operating systems.
• Proven track record in ensuring current systems architecture and implementation of solutions match organizational standards and work toward continuous improvement.
• Advanced to expert skills in collaborating with team members or other IT departments including identification, implementation and measurement of efficiencies leveraging automation.
• Expert knowledge of system lifecycles including defining and recommending hardware and firmware end-of-life remediation to leadership.
• Advanced skills in designing, testing, and implementing automation for internal processes in Server Builds, Operating System management, Patch Management, and/or Configuration Management on physical and virtual infrastructure and operating systems.
• Proficient to advanced knowledge and ability to create and/or modify scripts or code to provide automation, diagnostics, or logging for operational tasks that is standardized on behalf of the department.
• Advanced collaboration skills in partnering closely with Operations as Tier III support in trouble-shooting operating systems, and applications to identify and correct malfunctions and other operational problems.
• Proficient to advanced knowledge and proven track record in developing processes and documentation to help increase functionality and efficiency of available infrastructure in Distributed Platforms.
• Advanced to expert knowledge and proven track record in engineering the Patch management lifecycle with ability to prepare, curate, stage, test and implement enterprise patching on operating systems.
• Advanced knowledge in engineering the operating system management lifecycle in preparing, curating, testing and implementing new operating system images.
• Advanced to expert knowledge and ability to partner with Information Security in defining, designing, implementing and supporting Mastercard security policy standards.
• Advanced knowledge and proven ability in installing, configuring and maintaining physical and virtual servers in an environment following Mastercard standards.
• Advanced collaboration skills in partnering with program teams to define requirements.
• Advanced to expert knowledge and proven track record in developing processes and procedural documentation for architecture, design, and functionality of infrastructure in Distributed Platforms.
• Advanced skills in creating and maintaining documentation for procedures, configurations, and programs and providing information to external teams.
• Proficient to advanced leadership experience growing, mentoring, and motivating a team by instilling a technical process improvement culture within Distributed Platforms in a positive manner.
• Proficient to advanced skills in working in an Agile environment to deliver solutions for internal Mastercard customers.

Required skills and qualifications (Linux)

• Advanced system administration experience with Linux servers in physical and virtualized environments including building systems with integration to enterprise tools and components.
• Ability to write architectural design documents or review design documents.
• Knowledge of monitoring systems, capacity planning, and performance optimization across a variety of technologies such as traditional compute environments and on-prem private cloud.
• Knowledge and understanding of industry trends and new technologies and ability to apply trends to architectural needs.
• Intermediate to advanced experience with automation technologies like Chef, Ansible, Puppet, and/or Shell scripting.
• Intermediate to advanced skills coding in Ansible/YAML, Bash, Python, Ruby, or Go.
• Advanced written, verbal, and presentation skills.
• Advanced skills in problem solving, multitasking, troubleshooting skills and attention to details.
• Ability to adapt to new technologies and changing business needs.

Desired skills and qualifications

• Intermediate to advanced understanding of compute theory from hardware through serverless abstraction.
• Experience working with containerization technologies (Kubernetes, Docker, etc.).
• Hands on working experience on Dell, HPE, or Cisco server architecture.
• Proficiency in programming language such as Python, Perl, Ruby, Go etc.

RedHat certification (Architect)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.