We’re looking for someone with:

• Minimum of 2 years’ experience in managing commercial general insurance claims.
• Professional insurance qualification – Minimum APA Qualified.
• Experience of handling Property, Casualty and Motor claims.
• Experience of working in a Commercial Insurance setting.
• Knowledge of Consumer Protection Code regulatory requirements.
• Excellent attention to detail and ability to prioritise workload.

Using these skills, you’ll be:

• Dealing with incoming enquiries from clients, insurers and other third parties in a professional and timely manner.
• Managing client’s claims including advice on cover and indemnity.
• Managing the First Notification of Loss process fast and efficiently to mitigate losses and reduce potential leakage.
• Actively monitoring progress on outstanding claims and provide timely and accurate feedback to clients and Account Executives.
• Liaising with Insurers, Loss Adjusters and other third parties.
• Providing technical and administrative support to the Broker Account Executive Teams to support client relationships and the inception and renewal process.
• Undertake other duties as assigned which are commensurate with the role.
• Dealing with claims on behalf of carriers on a delegated authority basis where agreements are in place.
• Supporting leadership team on the implementation of best practice, process review and continuous improvement projects.

What you’ll love about working here

• working in a dynamic, fast-paced organisation in an exciting industry
• the opportunity to do globally impactful work from day one
• learning from industry and business line specialists with decades of experience
• a huge variety of projects to work on and challenges to solve
• our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being
• a rich suite of employee benefits and out-of-work perk