Glassdoor users rated their interview experience at Travelers as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Business Analyst and rated their interviews as the hardest, whereas interviews for Business Analyst and roles were rated as the easiest.
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Everything was smooth at first. HR reached out quickly for availability for the initial interview, and after the initial stage, I received feedback within two days that I would progress to the directors’ interview. If you pass that, then comes the onsite interview. The whole process took around three weeks in total.
What’s disappointing is what happened after the onsite interview — complete silence. No update, no feedback, nothing at all. It honestly felt discouraging because I genuinely had a good impression of the company and the team. The environment felt right, and I could see myself working there.
At this point, I’m starting to think they may have considered the role too junior for my level of experience, since I already have extensive experience in the field. And if that’s the case, that’s completely understandable. What’s frustrating is not the rejection itself, but the lack of communication.
Candidates invest so much time, effort, preparation, and emotional energy throughout these lengthy interview processes. The least a company can do is send an update — even a generic rejection email. Silence after multiple interview stages, especially after an onsite, just leaves candidates hanging and disappointed.
I applied online. I interviewed at Travelers (Diamond Bar, CA) in Apr 2026
Interview
I found the experience interviewing at Travelers to be an exceptionally pleasant one. Cheryl truly made a positive impression on me with her professionalism, responsiveness, and kindness. She explained the entire process, helped me understand the role, and described the responsibilities very well. I hope everyone finds a Cheryl to work with.
Interview questions [1]
Question 1
They asked me what I was looking for in a new role. I felt that was such an important question because changing careers isn't just about finding the next employer/employee but finding a good fit for both.
There were three interviews total: two virtual and one in-person. The total process from the initial email requesting an interview to the offer was about 6 weeks. The recruiters are very helpful and always ready to answer any questions you may have.
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