Concentrix Customer Service Advisor interview questions
based on 88 ratings - Updated Jun 3, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
77%
Applied online
Applied online
7%
Staffing Agency
Staffing Agency
6%
Employee Referral
Employee Referral
6%
In Person
In Person
3%
Recruiter
Recruiter
1%
Other
Other
Interview search
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Concentrix interviews FAQs
Customer Service Advisor applicants have rated the interview process at Concentrix with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Advisor roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 14 days.
Common stages of the interview process at Concentrix as a Customer Service Advisor according to 1 Glassdoor interviews include:
Phone interview: 33%
Presentation: 33%
Drug test: 33%
Here are the most commonly searched roles for interview reports -
Telephone interview with a recruiter followed by a one stage in person competency based interview with one or more hiring managers. Also a short written and numerical test. Feedback provided the following day by phone call.
I applied online. I interviewed at Concentrix (Hamilton, ON) in May 2026
Interview
Straight forward interview with basic questions. The usual in any interview no need to complicate things and just answer based on your experience. It took 15 minutes over all on the final interview.
I applied online. The process took 3 weeks. I interviewed at Concentrix (Berlin) in Sep 2025
Interview
The interview was postponed three times; on the third occasion, they did not even show up. Incredible! I cannot recommend this company at all, since their behavior shows total disrespect and complete lack of professionalism.
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